This Privacy Policy explains how Hula Spins collects, uses and protects personal information when you register, play or otherwise interact with our site. We are committed to respecting your privacy and describe below the types of data we handle, how that information is used, the measures we take to protect it and the options available to you.
When you open an account or communicate with us we collect personal information such as your name, date of birth, address, email, telephone number and identity documents for verification. Account data and contact details are used to manage your account and meet legal verification requirements.
We collect technical information including IP address, device and browser type, operating system, language preferences and usage data. This covers user activity on the site, pages viewed, session length and error reports to help maintain service performance and security.
Transactional records include payment and payout details, deposit and withdrawal history, deposit limits and wagering activity. Payment card or e‑wallet identifiers are used only as necessary to process transactions and to comply with anti‑fraud and anti‑money‑laundering checks.
We use personal, technical and transactional data to:
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. This includes secure transmission over HTTPS, access controls for staff, encrypted storage where applicable and regular security reviews. Account protection measures such as strong password requirements and multi‑factor authentication may be offered or required.
We use cookies and similar technologies to deliver basic site functionality, remember preferences and measure site performance. Third‑party analytics and advertising partners may also place cookies. You can manage cookie preferences through your browser settings or our cookie controls where provided.
You have privacy rights in relation to your personal information, including the right to request access, correction, restriction of processing or objection to certain uses. Where processing is based on consent you can withdraw that consent at any time without affecting processing carried out before withdrawal.
To exercise your rights or to request a copy of the personal information we hold about you, contact our privacy team at [email protected]. We will consider and respond to valid requests in accordance with applicable data protection law and may require proof of identity before acting on requests. Certain information may be retained where required for legal or regulatory reasons.
We share information with third parties only as necessary to provide services, comply with legal obligations and protect our users. Typical recipients include payment processors, identity verification services, fraud prevention providers, analytics partners and regulatory or law‑enforcement bodies when required. Contracts with these providers include data protection clauses to safeguard your information.
We may update this Privacy Policy to reflect changes in our practices. When we make material changes we will publish the revised policy and, where appropriate, inform account holders. If you have questions about privacy or data handling by HulaSpins, contact [email protected].
