At Hula Spins we take safer gambling seriously and are committed to helping players keep their play enjoyable and under control. We prioritise player safety, clear information and practical tools so that customers can make informed choices and use limits or breaks when they need them.
Our approach is based on clear principles: promote controlled play, prevent harm, and provide accessible support. We encourage responsible behaviour, require age verification, and take action where there are signs of problematic gambling. We also make tools available so customers can manage how they play.
Players can use a range of on‑site controls to tailor their account activity. These are available at any time from the Responsible Gambling page and include:
Deposit limits let you cap how much can be added to an account over a chosen period. Limits can be set and reduced instantly; increases may require a short delay and affordability checks to protect customers. Setting a realistic limit is an effective way to keep spending within personal means.
Loss limits restrict how much you can lose over a set time. These can be applied alongside deposit limits to control net outflow. If a loss limit is reached, further play will be blocked until the limit resets or is adjusted by you following the operator’s review process.
Session time reminders and account breaks help prevent extended play. Players can set automatic reminders during sessions or choose a temporary time‑out to pause activity for hours or days. Time-outs take effect immediately and can be extended if required.
Self‑exclusion is available for those who need a longer break. Selecting self‑exclusion will prevent logins and marketing contact for the chosen period. We respond quickly to self‑exclusion requests and will provide information on next steps and support during the exclusion.
Warning signs can include spending more than intended, chasing losses, neglecting responsibilities, or hiding gambling from others. If you or someone you know shows these behaviours, consider using limits, taking a break, or seeking external help.
If you need specialist support, please contact recognised UK organisations for free, confidential help. For example, gambleaware, Gamblers Anonymous and National Gambling Helplines offer advice, self‑help materials and counselling options. Further details and links are available on our Responsible Gambling page, and HulaSpins can help direct you to appropriate services if required.
